Upgrade to CDM+ 10.2 from CDM+ 8.2 Only

Submitted by Terry Hatmaker on Tue, 09/11/2018 - 11:02
Release Date
Wed, 09/12/2018

Important information before you begin...

Upgrading from CDM+ 8.2 to CDM+ 10.2 DOES NOT involve any lengthy conversion of your data, but it does require an update of the Suran Server. Therefore, you must download and install CDM+ 10.2 on all computers, beginning with your CDM+ database server (the computer with your CDM+ data on it). CDM+ 8.2 will not automatically update to CDM+ 10.2; it is NOT available through the Web Update feature in CDM+.

Also, if you are running CDM+ 8.2 in Windows, you MUST uninstall CDM+ 8.2 BEFORE you run version 10.2 for the first time (see below).


For CDM+ 10.2 to run, you need to allow access on port 9566 and/or to the PostgreSQL (postgres.exe) and CDM+ 10.2 (cdm+.exe) programs. This will need to be done for 3rd-party Windows firewalls (e.g. Norton or Symantec). The built-in Mac OS X firewall must also be configured when multiple clients are using CDM+. For the built-in Windows Firewall, nothing needs to be done as CDM+ will configure the firewall appropriately.

System Requirements & Installation

Click for complete CDM+ 10.2 System Requirements

Windows users ONLY, please note:

Once you install CDM+ 10.2 and before running it for the first time, you MUST uninstall CDM+ 8.2. Access your Start -> All Programs -> CDM+ menu and choose the option to remove CDM+ 8.2.


Download the CDM+ 10.2 installer on your CDM+ server:

1)  Go to the CDM+ Downloads page.

2)  Click on the appropriate link (Mac OS X or Windows)

3)  Download the CDM+ 10.1 installer to your desktop.

4)  When the installer finishes downloading, double-click the installer icon to begin.

5)  Follow the on-screen instructions.


Update your CDM+ database server:

1) Launch CDM+ 10.2 on your database server by double-clicking the solid red CDM+ icon.

2) CDM+ will display a message to update your database server. For additional information regarding the upgrading of Suran Server, please go to CDM+ 10.2 Upgrade page.


Upgrading to CDM+ 10.2 from v8.2 requires updating the database server first


3) Click the Update Server button and follow the prompts. Be patient; there may be times when the program appears unresponsive, but it is working.

4) Once your database server is updated, you will get a message to update your database. Click the Install Update button and follow the prompts.

5) When the update is complete, you will see the CDM+ 10.2 Login window. You may log in and begin using CDM+.

6) Download and install CDM+ 10.2 on any additional client computers using CDM+.


NOTE! You must download and install CDM+ 10.2 on ALL computers using CDM+ in order to connect to your data.


If you have any questions about installing CDM+ 10.1 or using the CDM+ Data Hosting Service, please contact CDM+ Technical Support at 800-633-9581 Monday-Friday 8:30 AM-6:00 PM Eastern time.